The company raised its sales outlook, however, saying shoppers have turned to its stores for low-priced groceries. Walmart also said consumers are skipping over higher-margin discretionary goods, citing rising prices for food and gas.
The company has chased new growth opportunities, such as adding merchandise like exercise equipment, electric bikes and high-tech beauty gadgets, and has launched Totaltech, a subscription program that includes perks like tech support and extended warranties.īest Buy's announcement comes after Walmart sent shock waves across the retail industry on Monday, when the big-box behemoth cut its profit outlook. Yet Barry added that its sales are higher than before the pandemic, emphasizing the company's strong position even in a turbulent time. "As high inflation has continued and consumer sentiment has deteriorated, customer demand within the consumer electronics industry has softened even further, leading to Q2 financial results below the expectations we shared in May," she said in a news release. On Wednesday, Barry said the economic backdrop has become more challenging. It had already lowered its forecast in May.Īt that time, CEO Corie Barry said consumers were "pulling back at a faster, deeper pace than we had initially assumed" as they spent money on experiences or became more budget-conscious as food and gas prices rose. That's a notable difference from Walmart, Target and Gap, which have a glut of unwanted inventory weighing on profit margins.īest Buy already anticipated its sales would slow as it lapped a period when consumers had stimulus dollars and unusually big appetites for new laptops, home theater equipment and kitchen appliances during the pandemic.
Yet Best Buy said its inventory levels at the end of the second quarter will be approximately flat compared with the year-earlier period. With Wednesday's announcement, Best Buy joins a growing list of retailers including Gap, Adidas, Kohl's, Target and Walmart that have warned of lower sales or profits as consumers feel pinched by inflation or shift spending to services, such as travel and dining out, rather than goods. It also said in a news release that it "will continue to actively assess further actions to manage profitability." The company did not immediately respond to a request for details about those potential steps. For the 12-month period that ends in late January, Best Buy said it expects same-store sales to decline around 11% compared with the drop of between 3% and 6% that it forecast in May.īest Buy said it will pause share buybacks, but will continue to pay its quarterly dividend.
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